Why the behaviours that make someone an outstanding expert are not the ones that make a leader, and how managers widen the ways they create value once a team depends on them. People often become managers because they stood out as experts. They know their craft, they resolve the problems in front of them, they […]
Why leadership teams that are entirely capable of solving problems internally often reach better conclusions when an external facilitator takes responsibility for the process. Most executive teams are capable of working through their own difficult questions, since they hold the experience, the information and the authority to decide. Yet certain conversations remain unresolved for months, […]