Yves Levasseur is a certified coach holding the ACC title from the International Coach Federation (ICF) and is an accredited trainer with the Commission des partenaires du marché du travail. He has more than 20 years of experience as a manager in large companies, including Postmedia (Montreal Gazette), Bell, and Quebecor. He also worked for 7 years as Director General of Sales at Yellow Pages Group where he managed teams across Canada. A graduate in Business Administration from UQAM, he is recognized for his strong strategic planning skills, particularly in sales management, marketing, and change management. His ability to mobilize people, his charisma, and his communication talents make him an excellent mentor and a recognized coach. President of Levasseur Warren Coaching Inc., he collaborates with several coaching and training firms. He has also been a coach for the customer experience movement at Ford Canada.