Digital technologies have completely transformed consumer habits. Today, appointments are made online, and information is accessed on mobile phones at any time and purchases are made entirely on applications or online shops (the pandemic having significantly contributed to the popularity of these platforms). To meet the needs of a future-oriented clientele and improve their performance (especially in teleworking), SMEs and large companies have no choice but to digitalize.
Specializing in digital transformation, Levasseur Warren will guide your company step by step through all the necessary stages of this revolution that will benefit your productivity and profitability.
Our services in digital transformation
We have over ten years of experience in the field of information technology, particularly in software development. Our multidisciplinary team of digital transformation experts can handle turnkey mobile application development and act as a partner in the co-development of custom software and applications.
The Industry 4.0 Audit programme
The Quebec government’s Industry 4.0 Audit program aims to encourage as many Quebec businesses as possible, in all sectors of activity, to undertake the digital shift by carrying out a diagnosis and a digital plan, followed by a structured approach aimed at selecting solutions and planning the management of change in connection with the prioritized digital projects. Industry 4.0 audits must be conducted by auditors-accompanists using the diagnostic tool of the Ministère de l’Économie et de l’Innovation du Québec (MEI). Investissement Québec administers the financial assistance.
Digital transformation of enterprises: definition
Digital business transformation (also known as industry 4.0) is a series of changes made to an organization to integrate digital technology into all aspects of the organization. Encompassing a multitude of evolving operations to automate specific business processes, extract relevant data, and analyze it, digital transformation enables companies to remain competitive and grow within their market.
Why start the digital transformation?
Digital transformation benefits any business in many ways. Here are some of the benefits.
- Reduce your operating costs and expenses by automating your various activities and communicating more quickly, efficiently and consistently.
- Generate more profits.By training your employees in the future technologies and using various digital strategies, such as harvesting data to make more informed decisions, you could increase your revenue by 23% (according to IDG)
- Increase your production capacity and improve the quality of your products(e.g. by carrying out quality checks in less time and more efficiently).
- Enhance the customer experience by meeting each customer’s needs without delay and build a robust and long-term relationship with them.
- Motivate your employees and foster their sense of ownership of your company: digital companies tend to be more transparent and better at communicating with each other while providing ongoing training to help employees achieve their professional goals. Engaging your employees by going digital can save you significant losses, as demotivated employees tend to be less productive and less loyal to their employer.
- Capture the attention of talent and increase your employee retention rate.
- Adapt more quickly to changes and new customer expectations: digital companies are more resilient and flexible than others and evolve more efficiently within their market.
The challenges of digital transformation
Some companies mistakenly think that implementing new systems and software is the core of digital transformation. However, to be successful, you will also need to:
Without the collaboration and agility of employees, digital transformation is meaningless. This is why you must first convince them of the merits of the operation and involve them in all stages (including decision making) by being transparent to gain and deserve their trust.
Continue to innovateAs technology adapts and refines daily, your business will need to do the same to stay current.
Focus on customer experienceWhile digital transformation will most likely increase your company’s profits, your main goal should still be to provide the best possible customer experience.
Business sectors benefiting most from digital transformation
According to Les Affaires, our out of five SMEs are slow to make the digital shift. However, companies would greatly benefit from the help of digital transformation experts (such as Levasseur Warren) to invest in tomorrow’s technologies… instead of spending 75% of their budget on managing existing ones as they do now.
Too busy to innovate? Find out why you should think about tomorrow today in this article.
Companies in the following sectors are particularly benefiting from digital transformation.
- Enhancement of the customer experience (product configuration, product availability, virtual fittings with customer photos – especially for clothes and glasses -, online ordering, evaluation of delivery times, tracking of packages, etc.).
- Increased sales.
- Inventory management.
- Order preparation.
- Improving the customer experience (catalogue of products offered with illustrations and detailed description, product availability, online ordering, evaluation of delivery times, tracking packages, etc.).
- Increased sales.
- Inventory management.
- Order preparation.
Advantageous tax credits
In 2019, less than one in two retailers had a transactional website. To encourage retailers to modernize, the Quebec government offers substantial tax credits (up to $50,000 for SMEs) on costs incurred as part of a digital transformation.
Industrial and construction products
- Better knowledge of the company’s activities and those of the employees.
- Better visibility of supplier interactions.
- Increased control over the supply chain (factories, machinery and distribution systems).
- Real-time data collection using sensors installed on machines to speed up identifying problems and facilitate their resolution.
- Better quality control through camera-based production monitoring.
Quebec, from 2016 to 2019, one in two manufacturing companies had still not carried out strategic business planning, which has the effect of significantly slowing down digital transformation.
- Monitoring the growth and condition of animals and/or crops.
- Regulation of the animals’ diet according to the data obtained.
- Facilitation of seeding, fattening and harvesting.
- Better soil reading.